Effective Date: 1.1.2025
Last Updated: 18.2.2025
This Privacy Policy explains how Wattiva (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you use our mobile application (“App”). By downloading, accessing, or using the App, you consent to this Privacy Policy.
1. Data Controller & Your Rights
We are committed to protecting your privacy and personal information. As a user of our App, you have the right to:
• Request access, correction, deletion, or restriction of your personal data.
• Object to the processing of your data or request data portability.
• Withdraw consent for certain processing activities at any time.
• Lodge a complaint with a data protection authority if you believe your privacy rights have been violated.
For any inquiries regarding your data, you can contact us at:
📧 Email: info@voltia.com
🏢 Company Name: Voltia Technologies s.r.o.
📍 Address: Namestie Slobody 11, 81106 Bratislava, Slovakia
2. Information We Collect
We only collect personal data necessary for the App’s functionality. This includes:
2.1. Information You Provide Directly
• Account Information: When you register, we may collect your name, email address, phone number, and other relevant details.
• User Content: If the App allows content uploads (e.g., images, comments, or documents), we may collect and store this information.
• Support Requests: If you contact us for support, we collect information necessary to resolve the issue.
2.2. Information Collected Automatically
• Device Information: Model, operating system, unique device identifiers, and system logs.
• Usage Data: How you interact with the App, including features accessed and time spent.
• IP Address & Location: For security, fraud prevention, and personalized content (only if you grant permission).
2.3. Third-Party Services & SDKs
Our App may integrate third-party services, including analytics, advertising, or authentication providers. These third parties may collect data according to their own privacy policies. Some commonly used third-party tools include:
• Google Analytics for Firebase – User behavior tracking
• Apple Sign-In / Google Sign-In / Facebook Login – Authentication
• Crashlytics (Firebase) – Error monitoring
• Payment Providers (if applicable) – Secure transactions
3. How We Use Your Information
We use the collected data to:
✅ Provide and improve the App’s functionality.
✅ Personalize your experience and app content.
✅ Ensure security, fraud detection, and prevent unauthorized access.
✅ Respond to support requests and troubleshoot issues.
✅ Send notifications, updates, and promotional content (only if consented).
4. Data Sharing & Disclosure
We do not sell your personal data. However, we may share information in these cases:
• Legal Compliance: If required by law, regulatory authorities, or to protect rights.
• Service Providers: Trusted partners assisting in hosting, analytics, and customer support (bound by data protection agreements).
• Business Transfers: In the event of a merger, acquisition, or asset sale.
5. Data Retention & Security
• We retain personal data only as long as necessary for the intended purposes.
• Stored data is encrypted and protected against unauthorized access.
• If you delete your account, we remove associated personal data, unless legally required to retain it.
6. User Choices & Controls
You have control over your data within the App:
✅ Opt-out of Push Notifications: Manage preferences in device settings.
✅ Disable Location Tracking: Adjust device settings if the App requests location access.
✅ Request Data Deletion: Contact us to remove your data permanently.
7. Cookies & Tracking Technologies
While mobile apps do not use browser cookies, we may use similar technologies like:
• Local storage: Storing user preferences on the device.
• SDK-based tracking: Used for analytics and personalization.
You can control these settings in your device preferences or opt out of personalized advertising via iOS settings (Settings > Privacy > Tracking).
8. Children’s Privacy
Our App is not intended for children under 16 years old. We do not knowingly collect personal data from minors. If we become aware that a child has provided personal information, we will take steps to remove it promptly.
9. GDPR Compliance (For European Union Users)
If you are in the European Economic Area (EEA), UK, or Switzerland, the processing of your personal data is governed by General Data Protection Regulation (GDPR).
9.1. Legal Basis for Processing
We collect and process personal data based on the following legal grounds:
• Contractual Necessity: To provide the App and fulfill our obligations.
• Legitimate Interests: For security, fraud prevention, and improving user experience.
• Consent: For optional features such as personalized marketing and notifications.
• Legal Compliance: When required by law.
9.2. Your GDPR Rights
As an EEA/UK/Swiss user, you have the following GDPR rights:
✔ Right to Access – Request a copy of the personal data we store about you.
✔ Right to Rectification – Request corrections to inaccurate information.
✔ Right to Erasure (“Right to be Forgotten”) – Request deletion of your personal data.
✔ Right to Restriction of Processing – Limit how we use your data in certain cases.
✔ Right to Data Portability – Request a copy of your data in a structured format.
✔ Right to Object – Object to data processing in certain circumstances.
✔ Right to Withdraw Consent – If processing is based on consent, you can withdraw it at any time.
9.3. How to Exercise Your GDPR Rights
To exercise any of these rights, email us at info@voltia.com. We will respond within 30 days in compliance with GDPR regulations.
If you believe we have not addressed your concerns, you have the right to file a complaint with your local data protection authority.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via:
• An in-app notification, or
• An update in the App Store listing.
Please review this policy regularly to stay informed.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
📧 Email: info@voltia.com
🏢 Company Name: Voltia Technologies s.r.o.
📍 Address: Namestie Slobody 11, 81106 Bratislava, Slovakia